Privacy policy

Privacy Policy

Last Updated: June 18, 2026

Introduction

Welcome to Chaos Techs. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, or contact us.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

Full name
Shipping address
Billing address
Email address
Phone number

Order Information

Products purchased
Order history
Payment details
Delivery information

Technical Information

IP address
Browser type
Device information
Website usage data
Cookies and similar technologies

Communications

Messages sent through email, WhatsApp, phone calls, or customer support inquiries

How We Use Your Information

We use your information to:

Process and fulfill orders
Arrange shipping and delivery
Provide customer support
Verify transactions and prevent fraud
Process returns, exchanges, and refunds
Improve our products and services
Send order updates and important notifications
Comply with legal obligations

With your permission, we may also send promotional offers and marketing communications.

Payment Information

Payments may be processed through approved payment providers, banking services, digital wallets, or Cash on Delivery (COD).

We do not store complete payment card details on our servers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember customer preferences
Analyze website traffic
Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell your personal information.

We may share your information only when necessary with:

Shipping and courier partners (including PostEx)
Payment service providers
Shopify and related service providers
Legal authorities when required by law

These parties receive only the information necessary to perform their services.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

Data Retention

We retain personal information for as long as necessary to:

Complete transactions
Provide customer support
Maintain business records
Comply with legal and regulatory obligations

Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw marketing consent at any time

To exercise these rights, please contact us using the details below.

Children's Privacy

Our services are not intended for children under the age of 18 without parental supervision.

We do not knowingly collect personal information from children.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any third-party services they use.